Behavioral Health Standard 1.D – Stake Holders

1.D.1.a-b

The organization demonstrates that it obtains input on an ongoing basis from:

  1. Persons served.
  2. Personnel.
  3. Other stakeholders.
  • Satisfaction Surveys

1.D.1.c

Using a variety of mechanisms.

  • CQI Minutes

1.D.2.a

The leadership analyzes the input obtained.

  • CQI Minutes
  • Satisfaction Survey Analysis

1.D.2.b

Uses the input in:

  1. Program planning.
  2. Performance improvement.
  3. Strategic planning.
  4. Organizational advocacy.
  5. Financial planning.
  6. Resource planning.
  7. Workforce planning.
  • Leadership & CQI Minutes