Policies & Procedures

Download PDF of all sections of Current Policies & Procedures, including personnel manual (maintain paper copy at all service & office sites)

PLANS

Cultural Competency & Diversity Plan

Strategic Plan

Infection Control Plan

Technology Plan

Risk Management Plan

Corporate Compliance Plan

Health & Safety Plan

QM QA QI Plan

Accessibility Plan

APS Organizational Chart 

AFL Organizational Chart

Asheboro Organizational Chart

Asheville Organizational Chart

Autumn House Organizational Chart

Chapel Hill Organizational Chart

Greensboro Day Support Organizational Chart

Therapeutic Foster Care Organizational Chart

Wilmington Organizational Chart

SECTION 1.A

Covid-19 Policies

Covid-19 Vaccination Policy

Covid-19 Visitation Policy

 

SECTION 1

Program Descriptions

1.1 AFL – Innovations Residential Supports

HCBS Additional Insert

1.2 Community Living and Support – Innovations (Revised 8/7/2019)

1.3 Alberta Care – Innovations Day Supports & Supported Employment

HCBS Additional Insert

1.4 Autumn House – Innovations Residential Supports

HCBS Additional Insert

1.5 Booth Road Group Home – Group Living Low Adult MH

1.6 Community Guide/Navigator – Innovations (Revised 8/8/2019)

1.7 Community Networking – Innovations

1.8 Homestead Place Group Home – Group Living High Adult MH

1.9 In-Home Skill Building – Innovations

1.10 New Directions – Innovations Day Supports

HCBS Additional Insert

1.11 Personal Care/Enhanced Personal Care – Innovations

1.12 Respite – Innovations

1.13 Specialized Consultative Services – Innovations

1.14 Supported Employment – Innovations

1.15 Therapeutic Foster Care

Handbooks

  1. My Rights – for all clients
  2. AFL – Innovations Residential Supports
    AFL- .doc version
  3. Alberta Care – Innovations Day Supports
  4. Autumn House – Innovations Residential Supports
  5. Booth Road Group Home – Group Living Low Adult MH
  6. Community Guide Greensboro – Innovations
  7. Community Guide – write in location – Innovations
  8. Homestead Place Group Home – Group Living High Adult MH
  9. New Directions – Innovations Day Supports
  10.  Periodic Services  – Innovations
  11. Specialized Consultative Services – Innovations
  12. Therapeutic Foster Care

SECTION 2

2.1 Service Record Face Sheet
update as needed, Intake Packet

2.2 Referral & Screening
one-time, Referral Packet

2.3 Consent for Treatment
one-time sign, unless there are updates to rules, Intake Packet

2.4 Decision to Enter Care revised 4/30/15
annual consent, Intake Packet

2.5 Authorization to Obtain Routine & Emergency Medical Care
annual consent, Intake Packet

2.6 Authorization to Disclose Health Information revised August 2021
annual consent, Intake Packet

2.7 Privacy Practices
one-time sign, unless there are updates to HIPAA, Welcome Packet

2.8 Acknowledgement of Client Rights Notification revised August 2021
annual consent, with review of the Welcome Packet

2.9 Admission Assessment
one-time, Intake Packet

2.10 Provider Owned or Controlled Residential Settings created August 2021

2.16 Discharge / Transition / Expulsion / Suspension revised 5/1/15
no signing but review annually, Welcome packet item

Annual Consents

2.4 Decision to Enter Care revised 4/30/15
use a new form for annual consent

2.5 Authorization to Obtain Routine & Emergency Medical Care
use a new form for annual consent

2.6 Authorization to Disclose Health Information revised August 2021
use a new form for annual consent

2.8 Acknowledgement of Client Rights Notification revised 4/30/15
use a new form to review rights, handbooks & Welcome Packet contents, annual consent

 

SECTION 3

3.4 Restrictive Interventions
reviewed annually with client, Welcome packet item

3.12 Client Grievance
reviewed annually with client, Welcome packet item

3.21 Protection & Storage of Client Possessions
reviewed annually with client, Welcome packet item

3.22 Client Funds in Residential Services
reviewed annually with client, Welcome Packet

3.23 Search & Seizure Policy revised 5/1/2015
reviewed annually with client, Welcome Packet

SECTION 4

4.1.1 Incident Report Form (word)
4.1.1 Incident Report Form (PDF)

4.3 Medication revised 7/31/2019

4.4 Authorization to Administer Over-the-Counter (OTC) medications
annual consent given by the doctor, Program/Population Specific

4.5 Authorization to Self-Administer Medication
annual consent by the doctor, Program/Population Specific

4.6 Medication Education
annual consent by the doctor, Program/Population Specific
Procedure:
use this form to document annual physical,

encourage the doctor to provide medication education to the client/guardian/agency representative at this appointment and document it by checking the box on the form

4.8 Medical Preparedness Plan

4.8.6 Drill Narrative & Procedure
Procedure: Use this form to document all drills

4.8.7 Drill Analysis
Procedure:
Update monthly with the results of all drills, to ensure all drill types are being done and different shifts

 

4.9.1 Facility Environmental Inspection
Procedure:
to be completed quarterly (all facility types, except AFLs)

4.9.2 PDF version -AFL Monthly Monitoring Checklist revised 9/16/15
4.9.2 Word version – AFL Monthly Monitoring Checklist revised 9/16/15
Procedure: to be completed quarterly (use only for AFLs licensed & non-licensed)

4.13 Provider Owned or Controlled Residential Settings Resident Agreement revised August 2021
Procedure: to be completed at the beginning of service and annually there after

4.14 Client Keys to Residence created 12/1/2015, revised August 2021
Procedure: 
To be given to clients in the Welcome Packet at the beginning of residential services

SECTION 5

Personnel Policies

5.3.1 Clinical Supervision Plan (Word)
Complete at the date of hire and annually

5.3.2 Monthly Clinical Supervision Log (Word) 
Complete monthly

5.8 Staff Conduct    revised 7/31/2019

5.9 Exposure to Blood Borne Pathogens

5.11 Staff Competencies   Revised 8/30/18

5.13 Assurance of Confidentiality and Client Rights

SECTION 6

6.1 Discharge Summary .PDF

6.1 Discharge Summary .DOC

HISTORICAL

Children Services Policies & Procedures

Adult Services Policies & Procedures

Please use the comment box below to let me know how this works for your program. Thanks! Jenny


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